– Types of providers used
– Main payment method in everyday life
– Credit card ownership
– Credit card usage frequency
– Buy Now Pay Later (BNPL) usage frequency
– BNPL application areas
– Selection criteria for providers
– Fee transparency
– Security & Trust
– Chargeback/Dispute experiences
– Customer service availability
– App UX & Usability
– Must-have app features
– Bonus/rewards programs
– Payments abroad
– Peer-to-peer transfers
– Wallet integration