– Trust in banks and advisors
– Human vs. App – Trust Comparison
– Preferred consulting formats
– Top topics in consulting
– Criticism of traditional consulting
– Expectations of digital consulting
– Desired banking app features
– Social media as a source of finance
– Sustainability in financial decisions
– Role of the bank in everyday life
– Preferred contact channels
– Expectations of consultants
– Ideal consulting experience
– Reasons against consulting
– Interesting additional services